Where to submit SRD appeals?
You may lodge an appeal if you have been rejected for the SRD R350 Grant. Previously, requests or reconsideration applications were sent directly to Sassa via their SRD Grant website, but things have changed.To appeal the SRD declined application, you have to send your appeal to the Independent Appeals Tribunal.
Step-by-step SRD Application appeal process.
Visit the Sassa appeal link: https://srd.dsd.gov.za/appealsStep 1: Find the ‘Application for Reconsideration’ tab.
Step 2: Read the terms and conditions
Step 3: Scroll down and click on the ‘Click here to lodge an appeal or check appeal status’ green bar
Step 4: Enter your ID number and cellphone number and click ‘Send Pin’
Step 5: Get the Pin and enter it in the space provided
Step 6: Choose the month you want to appeal for. The system will also show you the reason why your application was declined.
Step 7: Select the appropriate reason for your appeal application. You select from a drop-down menu on your screen.
Step 8: Press ‘submit,’ and the process is complete. You can check the appeal application status later.
When to Appeal?
It is recommended that you lodge an appeal immediately after seeing your rejection status, preferably within 30 days of receiving it.When does the appeal close?
The applicants are allowed to appeal within 90 days of application rejection. Otherwise, after 90 days, they will not be able to lodge an appeal.How often do I appeal?
Sassa verifies applications monthly, and your status may change monthly depending on the Sassa findings. If you are rejected every month, you must submit your appeal for each month you have been rejected.If your Special Relief of Distress (SRD) grant application was rejected, you can appeal the decision. Here is a step-by-step guide on how to appeal a rejected SRD application:
Step-by-Step Guide to Appeal a Rejected SRD Application
Understand the Reason for Rejection:
Before filing an appeal, make sure you understand why your application was rejected. This information is usually provided in the rejection notice.
Visit the SASSA SRD Appeal Website:
- Go to the SRD Appeal Website.
Log in to the Appeal Portal:
- Use your ID number and the phone number you used for your initial application to log in.
- Select the Appeal Option:
- Once logged in, navigate to the section where you can submit an appeal. This might be labeled "Appeal" or "Submit Appeal."
Provide Required Information:
- Follow the prompts to provide any additional information or documentation that supports your appeal.
- Ensure that you fill in all required fields accurately.
Submit Your Appeal:
- Review the information you have entered to make sure it is correct.
- Submit your appeal through the portal.
Confirmation of Submission:
You should receive a confirmation that your appeal has been submitted successfully. Note that any reference number or confirmation details are provided.
Monitor the Status of Your Appeal:
Regularly check the appeal portal for updates on the status of your appeal.
You may also receive notifications via SMS or email regarding any changes or decisions.
Contact SASSA for Assistance:
If you encounter any issues during the appeal process or need further clarification, you can contact SASSA’s call center at 0800 60 10 11.
Important Notes:
- Timely Submission: Appeals must be submitted within 30 days of receiving the rejection notice.
- Accurate Information: Ensure that all information provided in the appeal is accurate and up-to-date.
- Document Evidence: If applicable, include any additional documents that support your case (e.g., proof of unemployment or financial status).
Common Reasons for Rejection and How to Address Them:
- Incorrect Information: Double-check all personal details and ensure they match your official documents.
- Employment Status: If rejected due to employment status, provide updated proof of unemployment if applicable.
- Income Levels: If income was a factor, provide clear evidence of your financial situation.
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