How do I dispute R350 SRD If don't earn a UIF?

The South African Social Security Agency (SASSA) is saddled with many responsibilities, one of which is the payment of the newly introduced R350 grant to specific people. Have you wondered how to apply for the grant or appeal against specific errors after filling out your form? Was your application declined on particular grounds, and do you want to know what next to do?

Also Read: New SASSA SRD Grant Requirements Sees Fewer People Qualifying

SASSA allows individuals to appeal their rejection status so long as you can prove them wrong. You have to provide documents to back your claim and then follow up the reconsideration process. Here’s how to submit your appeal for R350 and the actions to take if your application for the grant is rejected.
submit your appeal for R350

What Is SASSA R350 Grant?

Before I talk about what the SASSA Appeal for R350 is all about, it will be worthwhile to discuss the R350 grant first. The R350 grant is a Social Relief of Distress (SRD) grant introduced by president Cyril Ramaphosa to help certain people in the country cover their expenses.

He launched the initiative after declaring a national state of disaster owing to the Covid 19 global pandemic. The grant is not meant for everyone; instead, it is designed to be paid to unemployed people and caregivers who only receive payment from the state for the job they do.

If you are a recipient of any other grant – be it the social grant, National Student Financial Aid Scheme of South Africa (NSFAS), Unemployment Insurance Fund (UIF), or you have a source of income, the R350 grant is not for you. The R350 pension is paid per month for six months, and beneficiaries are expected to use it to care for their needs during the pandemic.

What Is SASSA R350 Appeal For?

Once you are unemployed or a caregiver and want to benefit from the scheme, you have to apply for the R350 grant. You must back up your unemployment status or that you are a caregiver. You would also need to provide your Identity Number or Department of Home Affairs Refugee permit number, name and surname as captured in the Identity Document, gender, disability, contact details – cell phone number, and your residential address.

The SASSA will then conduct a thorough verification to determine if you are qualified for the grant or not. All received applications for the grant are verified monthly to confirm if the applicants meet the criteria.

If your application was rejected for any reason, you would have to appeal for your application to be reconsidered. You can only do this when you are sure you have no job or you are a caregiver.

If you’ve left your job and your unemployment status did not reflect on SASSA, you can file for the SASSA R350 appeal. Once you appeal, the SASSA will take it up to either reconsider your application or decline it. You are expected to submit your appeal within 30 days of being notified of your rejected application.

How To Submit Your SASSA R350 Appeal

Submitting your appeal is a critical step you must take to make the SASSA have a second look at your application. You need an internet-friendly device to lodge your request online.

As published by the South African Government online, you can submit your appeal through the following steps.
  • Visit the SASSA website
  • Find your way to where you have the “Application for reconsideration” write-up.
  • Click on the yellow bar
  • Fill in the required fields
  • You will then be able to view all your information.


You can also lodge your appeal by emailing [email protected]. (The link sends email). Once your request is considered, you will receive feedback via SMS feedback.
While lodging your appeal, you must provide substantial reasons why SASSA’s decision to decline your application was wrong.

Unfortunately, we don’t know the exact information required for the appeal.

How Many Times Can I Send My Appeal Request?

You are allowed to send your appeal request only once. In other words, you are not allowed to send your appeal again after you must have forwarded it to the SASSA website or the email listed above.

Even if your feedback is delayed by SASSA, you are still not allowed to forward your appeal for the second time.

How Do I Check The Status Of My SASSA Appeal?

It’s not wrong to track your appeal, especially after you have waited for feedback for a long time. It takes a simple process to check your Sassa Appeal. Here’s how to do it.
  • Go to the SRD Grant website.
  • Scroll down to ‘Click here to apply online or check reconsideration status.’
  • Click on the yellow bar
  • Fill in the required fields
  • You will now be able to view your information

You can also check your appeal status by reaching out to SASSA on 0800 601 011.

How Do I Know My SASSA R350 Appeal Request Has Been Approved?

There are two ways to know if your appeal has been approved by SASSA. First and foremost, you can find out by checking the status of your appeal on SASSA’s website. The section above will guide you.

Again, once your appeal has been approved, the SASSA will send you a message through SMS informing you about it and what next to do. Applicants whose appeal was approved and successful will be requested to provide their banking details and will be paid for the applicable months.

Here Are Possible Reasons An R350 Appeal Might Be Declined

All appeals are treated fairly and transparently to ensure a high standard of administrative justice is maintained in grants administration. However, an appeal might be declined if the applicant fails to meet specific directives.

The SASSA hasn’t mentioned the specific reasons an appeal might be turned down by the agency. However, there are particular reasons people’s applications are declined by SASSA. You must know them so you don’t end up wasting your time. Some of the reasons applications for the R350 grant are declined are:

1. Alternative Income Source Identified

An applicant’s application can be rejected if the SASSA finds out that the applicant is employed and is contributing toward income tax. However, if the applicant feels the reason is invalid, he can request reconsideration via the agency’s website. Just click under the tab “Apply for reconsideration.”

2. Identity Verification Failed

Your application can also be declined when your personal information on SASSA’s website does not match the details you provided on the Department of Home Affairs website. All you have to do is make the necessary corrections on SASSA’s website under the “Request Names and Surname” Tab.

You can also submit a request for reconsideration via the website under the “Apply for reconsideration” tab if you feel the reason is invalid.

3. Existing SASSA Grant

If an applicant is a current social grant recipient other than a child grant, the person’s R350 appeal will be declined. However, the applicant can submit a request for reconsideration if the person feels the reason is invalid.

4. NSFAS Registered

If an applicant is a recipient of the National Student Fund Aid Scheme, the person’s application will not be considered by SASSA. You need to prove the agency wrong before your appeal will be reconsidered. Visit the website and click under the tab “Apply for reconsideration” to get it sorted out.

5. UIF Registered

The application of an applicant who is currently receiving the Unemployment Insurance Fund benefit will be declined by SASSA. One of the rules guiding the R350 grant is that an applicant must not be a beneficiary of any grant that is not child-related.

If you feel SASSA’s reason for throwing out your appeal is wrong, then go ahead and submit a request for reconsideration via their website.

6. Government Payroll Registered

Another reason applications are declined is when the applicant is a worker in a government institution. However, the applicant can submit a request for reconsideration via the website should he feel the reason for the decline is invalid.

So long as you are armed with the right or authentic document to challenge and possibly overturn SASSA’s decision, you can appeal as many times as possible. However, you can only forward your appeal once at a time. In other words, you must wait for their response or feedback on the one you submitted before making another move.

What Website Can I Appeal R350 From?

A lot of SRD R350 grant application has been declined for severe reasons. If your application was rejected or declined, you could lodge an appeal for reconsideration. Simply log on to the SASSA website – and move to where you have “application for reconsideration.” Follow the instructions, and you are good to go.

You can also send your appeal to if you cannot pull it through on their website.

How can I appeal SASSA's rejection of my R350 grant application? I do not have UIF money to claim.

The short answer

You can go to SASSA's SRD grant website.

The whole question

Dear Beneficial

My R350 SRD grant was rejected because SASSA says I have UIF money, but I have been unemployed for a while.

The long answer

Firstly, you need to confirm with the UIF that you are not owed any money. You can register for uFiling (the government website for checking and claiming UIF) here: IfYouhould completes the application to claim your UIF benefits via the uFiling website. If you are owed money, once you are no longer due any more money from the UIF, you can apply for the R350 grant again. If you need help, you can phone 0800 030 007 or email them at

If you are not owed any UIF money, you can appeal your application through the SRD website:

1. Go to;

2. Enter your ID number and the phone number you used to submit your application;

3. Click the blend pin" button d follow the instructions.

Read more about the reconsideration process here: (this link will download a PDF)

You can also contact SASSA on their hotline at 0800 601 011 or email them at

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